This Privacy Policy explains exactly what personal information labet88 collects from players in the Philippines, how it is used, who it may be shared with, and how you can exercise your rights over your own data at any time.
labet88 only collects personal data that is genuinely needed to run your account, process transactions, and keep the platform secure for every Filipino player.
When you create an account on labet88, we collect your full legal name, date of birth, mobile number, email address, and a valid Philippine government-issued ID number for identity verification. This information is required by our operating licence and by Philippine anti-money laundering regulations, and it cannot be waived or substituted. Your date of birth is used specifically to confirm that you meet the minimum age requirement of 21 years old under Philippine law. The ID details you provide are cross-referenced against your submitted verification documents and are stored in encrypted form on secured servers. We do not store a photo copy of your ID document any longer than is necessary to complete the verification process. Once verification is confirmed, your ID reference is retained only as a compliance record for the period required by applicable Philippine regulations.
labet88 records details of every deposit and withdrawal you make, including the payment method used, transaction reference numbers, amounts in Philippine pesos, and timestamps. We do not store full GCash wallet credentials, Maya PIN codes, or complete bank account numbers; only the masked identifiers needed to match your payment history to your account are retained. This transaction history is kept to satisfy our obligations under the Anti-Money Laundering Act of the Philippines and to resolve any payment disputes you may raise with our support team. If you request a withdrawal, we verify that the receiving account belongs to you personally, which may require you to supply a payment account name that matches your registered profile. All payment data is transmitted using industry-standard TLS encryption and is never shared with third parties outside of the payment processors required to complete your transaction. We review transaction patterns as part of our fraud prevention programme, and any anomalies may trigger a temporary hold pending investigation, for which we will notify you promptly.
When you access labet88 on your mobile device or browser, we automatically collect certain technical data including your device type, operating system version, browser type, IP address, session duration, pages visited, and general geographic location derived from your IP. This data is used to optimise platform performance, ensure the platform displays correctly on your device, detect suspicious login activity, and improve the overall experience for players in the Philippines. We do not use GPS or precise location tracking; the location data we hold is limited to city or province level as inferred from your IP address. Session logs are retained for a limited period and are used only for security auditing, support query resolution, and aggregate analytics that help us improve the platform. We may also use cookies and similar session tokens to keep you logged in during your visit and to remember your platform preferences such as language and display settings. You can clear cookies through your browser settings at any time, though doing so may require you to log in again on your next visit.
If you contact labet88 through our support channel, we retain a record of your query, the details you provide, and our response for quality assurance and dispute resolution purposes. This record may include your account number, the nature of your enquiry, any attachments you share, and the timestamps of the conversation. Support records are accessible only to authorised labet88 staff who need them to resolve your query or to investigate a complaint. We may send you transactional messages by email or SMS relating to your account, such as deposit confirmations, withdrawal updates, security alerts, and required identity verification notices; these messages are not optional as they are part of the service. If you have opted in to receive promotional communications from labet88, you may unsubscribe at any time by following the instructions in any such message or by contacting support directly. We do not sell your contact details to any third party, and we do not use your contact information for purposes unrelated to your labet88 account.
Under the Data Privacy Act of 2012 (Republic Act No. 10173), every Filipino player has a set of enforceable rights over their personal data. Here is what those rights mean in practical terms for your labet88 account.
You may request a copy of the personal data labet88 holds about you at any time. We will provide this in a clear, readable format within a reasonable period and at no charge for standard requests. This includes your account profile data, transaction history summaries, and communication records directly tied to your account.
If any personal data we hold is inaccurate, incomplete, or outdated, you have the right to request that it be corrected. You can update certain details such as your mobile number or email address directly from your account settings, while changes to legal name or ID information require supporting documentation submitted through our support channel.
You may request the deletion of your personal data where it is no longer necessary for the purpose it was collected, or where you withdraw consent and there is no overriding legal basis for continued processing. Please note that certain data must be retained for the periods prescribed by Philippine law regardless of an erasure request, particularly financial and identity records.
You may object to the processing of your personal data for direct marketing purposes at any time and without providing a reason. You may also object to processing based on legitimate interests where you believe your rights and freedoms override those interests. labet88 will assess each objection and respond within a reasonable timeframe.
Where technically feasible, you have the right to receive a structured, commonly used copy of your personal data so that it can be transferred to another service. Requests for data portability can be submitted through our support channel, and we will respond within thirty days of verifying your identity.
If you believe labet88 has processed your personal data in a manner that violates the Data Privacy Act of 2012, you have the right to file a complaint with the National Privacy Commission of the Philippines. We encourage you to contact us first so we can attempt to resolve the matter directly and promptly.
labet88 does not sell, rent, or trade your personal information. Sharing only happens where it is strictly necessary to deliver the service or to comply with Philippine law.
To complete your GCash, Maya, or bank transfer transactions, labet88 shares the minimum necessary transaction details with the relevant licensed payment processors operating in the Philippines. These processors are bound by their own data protection obligations under Philippine law and are not permitted to use your data for any purpose beyond completing the specific transaction. We review our payment partners periodically to ensure they maintain adequate security standards. No full payment credentials such as wallet passwords or bank PINs are ever shared, as these are never collected by labet88 in the first place. Each payment processor engagement is governed by a data processing agreement that specifies strict limits on data use and retention.
labet88 is required by Philippine law to share certain information with the Anti-Money Laundering Council, PAGCOR, and other relevant government bodies when legally mandated to do so. We will also disclose account or transaction data in response to a valid court order, subpoena, or formal legal request from a Philippine law enforcement authority. In all such cases, disclosure is limited strictly to what the legal demand requires and we will notify you where we are legally permitted to do so. We do not proactively share your data with authorities beyond our mandatory compliance obligations. Any government disclosure is logged internally and is available to you upon request, subject to any legal restrictions on notification.
labet88 will never sell your personal information to advertisers, data brokers, or any third party for commercial purposes. We do not share your account details or gaming history with other online gaming operators. We do not use your data to build profiles for sale or to target you with advertising outside of our own platform communications. We do not allow third-party marketing trackers to collect your personal data through the labet88 platform. Your trust is central to how labet88 operates in the Philippines, and any departure from these commitments would be treated as a serious breach of our internal data governance policies.
If you want to exercise your data rights, have a concern about how your information is handled, or simply want more detail on any section of this policy, reach out through our support channel or visit the FAQ page for quick answers.